Published May 23, 2019, Dealer’s Voice – Operating an automobile dealership requires risk management and delegation. Dealer principals must delegate to ensure the daily functioning of the dealership and to meet sales expectations. However, delegating […]
Published May 23, 2019, Dealer’s Voice –American scientist Bruce Lipton wrote, “There’s a theory that says that life is based on a competition and the struggle and the fight for survival, and it’s interesting because […]
Published May 23, 2019, Dealer’s Voice –Dealers today have hundreds of consumer products that they offer for sale that have a manufacturer warranty. Retailers typically rely upon the product manufacturers to provide customers with all […]
Published May 23, 2019 Dealer’s Voice – The labyrinth of wage and hour compliance in California just got another twist. In Troester v. Starbucks Corporation, Case No. S234969, the California Supreme Court, in answering […]
Published February 15, 2019, Dealer’s Voice – Car sellers frequently disclaim all warranties for used cars. Disclaimers are simple, but dealerships sometimes forget that employees can use language that constitutes an express warranty […]
Published February 15, 2019, Dealer’s Voice – In the compliance world, it’s impossible to prepare for every possibility. However, you can look for trends and leanings and bet on outcomes. In preparing for […]
Published February 15, 2019, Dealer’s Voice – Most plaintiffs suing dealerships list as many violations as possible in the hope that at least one will stick. In a recent case, a car buyer […]
Published February 15, 2019, Dealer’s Voice – GAP policies are often important to auto credit customers, especially those who can’t afford to continue making payments when their cars are total losses and […]
I have observed over the years that third-party vendors in the retail automotive industry show a great deal of ingenuity in coming up with “new” and “innovative” products that are purportedly not subject to regulation […]
Damaged vehicles can come into your dealership inventory in many ways. They can be damaged in transport, during test drives, on loan or rental to customers, or through staff error. Damage disclosure can significantly limit […]
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