Express Warranty via Text?

By |2019-03-22T11:31:40-07:00March 22nd, 2019|Categories: Auto Industry Attorney, Dealership, Fraud claim, Warranty|Tags: , , , , , , , |

Car sellers frequently disclaim all warranties for used cars. Disclaimers are simple, but dealerships sometimes forget that employees can use language that constitutes an express warranty that cannot be disclaimed. Silverstar Automotive, Inc. wanted to sell a used 2007 Ferrari F430. Silverstar hired Boardwalk Ferrari to conduct an inspection of the car, and Boardwalk provided a [...]

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Forecast Calls for Compliance

By |2019-03-22T11:00:58-07:00March 22nd, 2019|Categories: Auto Industry Attorney, Automotive Economy, Automotive Trends, Federal Trade Commission|Tags: , , , , , , |

In the compliance world, it’s impossible to prepare for every possibility. However, you can look for trends and leanings and bet on outcomes. In preparing for 2019, here are some things you may want to consider. Federal Activity The Bureau of Consumer Financial Protection isn't going anywhere. Notwithstanding the change in leadership, the federal agency exists [...]

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Play by the Book

By |2019-03-22T10:49:15-07:00March 22nd, 2019|Categories: Auto Industry Attorney, Automotive Economy, Automotive Trends|Tags: , , , , , |

Most plaintiffs suing dealerships list as many violations as possible in the hope that at least one will stick. In a recent case, a car buyer alleged five violations in his complaint against the dealership where he bought and financed his car, and all five of them stuck. Keep reading to see all the things this [...]

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Mind the GAP

By |2019-03-22T09:57:09-07:00February 26th, 2019|Categories: Auto Industry Attorney, Automotive Economy, Automotive Trends|Tags: , , , , , |

GAP policies are often important to auto credit customers, especially those who can't afford to continue making payments when their cars are total losses and they are under water on the financing. They are also important to dealers, who have found it increasingly hard to make money without revenue from their finance and insurance departments. Many [...]

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Automated Voicemail Drops: Grey Area in Federal Law

By |2018-11-06T17:42:30-07:00November 6th, 2018|Categories: Auto Industry Attorney, Automotive Economy, Automotive Trends|Tags: , , , , , |

I have observed over the years that third-party vendors in the retail automotive industry show a great deal of ingenuity in coming up with “new” and “innovative” products that are purportedly not subject to regulation by federal or state agencies. One that is currently making the rounds involve ringless voicemail drops that are exempted from FTC [...]

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Vehicle Damage Disclosure

By |2018-11-05T17:52:48-07:00November 5th, 2018|Categories: Auto Industry Attorney, Automotive Economy, Automotive Weaponry|Tags: , , , |

Damaged vehicles can come into your dealership inventory in many ways. They can be damaged in transport, during test drives, on loan or rental to customers, or through staff error. Damage disclosure can significantly limit your liability. Most states have statutes that permit a dealer to reject new inventory that is delivered by transport arranged by [...]

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The Power of Positive Disruption

By |2018-11-02T16:34:22-07:00November 2nd, 2018|Categories: Auto Industry Attorney, Automotive Economy, Automotive Trends|Tags: , , , |

“Disruption” is all the rage in the tech world. For established businesses, disruption is generally bad. It upsets the work force and takes management’s focus from the primary goal – serving customers. Certainly, businesses must change to survive, but slow and steady is the answer. Change is good. Disruption is not. Dealers are no strangers to [...]

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Dealerships in the Mobility Age

By |2018-11-01T16:55:40-07:00October 31st, 2018|Categories: Auto Industry Attorney, Automotive Economy, Automotive Trends, Autonomous Cars, Autopilot, Electric Cars|Tags: , , , , |

The technology for autonomous vehicles grows daily, and the race is on to see who will own this software. Manufacturers know the threat technology poses. Why else would GM have invested $500 million in Lyft? Or Toyota contract with Uber? The challenge to be first is difficult, especially when competing with Google and Apple. Will factories [...]

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Exit Coach Radio

By |2018-10-11T17:30:45-07:00October 11th, 2018|Categories: Auto Industry Attorney, Auto Recalls, Automotive Economy, Automotive Trends, Autonomous Cars, Autopilot, Electric Cars|Tags: , , |

Jonathan Michaels is experienced as an Attorney - and a writer - in the Automotive industry. He recently achieved a milestone as he wrote his 100th article for the Los Angeles Daily Journal! He recently made a special guest appearance on the Exit Coach Radio Podcast! It's a thought provoking conversation about technology in the automotive [...]

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Chapter 11, Here We Come

By |2018-09-20T18:05:52-07:00September 19th, 2018|Categories: Auto Industry Attorney, Automotive Economy, Automotive Trends, Ford, General Motors, Tesla|Tags: , , , , , , , |

Published September 19, 2018, Los Angeles Daily Journal - There’s no shame in a bankruptcy filing. The ability to discharge accumulated debt is one of the fundamental underpinnings of America’s entrepreneurial system. While no one likes to lose out on repayment of a debt, the safety net provided by the U.S. Bankruptcy Code is what allows individuals [...]

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