Play by the Book

2019-05-29T17:09:38-07:00By |

Published February 15, 2019, Dealer's Voice - Most plaintiffs suing dealerships list as many violations as possible in the hope that at least one will stick. In a recent case, a car buyer alleged five violations in his complaint against the dealership where he bought and financed his car, and all five of them stuck. Keep [...]

Mind the GAP

2019-05-29T17:12:33-07:00By |

Published February 15, 2019, Dealer's Voice - GAP policies are often important to auto credit customers, especially those who can't afford to continue making payments when their cars are total losses and they are under water on the financing. They are also important to dealers, who have found it increasingly hard to make money without revenue [...]

Automated Voicemail Drops: Grey Area in Federal Law

2018-11-06T17:42:30-08:00By |

I have observed over the years that third-party vendors in the retail automotive industry show a great deal of ingenuity in coming up with “new” and “innovative” products that are purportedly not subject to regulation by federal or state agencies. One that is currently making the rounds involve ringless voicemail drops that are exempted from FTC [...]

Vehicle Damage Disclosure

2018-11-05T17:52:48-08:00By |

Damaged vehicles can come into your dealership inventory in many ways. They can be damaged in transport, during test drives, on loan or rental to customers, or through staff error. Damage disclosure can significantly limit your liability. Most states have statutes that permit a dealer to reject new inventory that is delivered by transport arranged by [...]

The Power of Positive Disruption

2018-11-02T16:34:22-07:00By |

“Disruption” is all the rage in the tech world. For established businesses, disruption is generally bad. It upsets the work force and takes management’s focus from the primary goal – serving customers. Certainly, businesses must change to survive, but slow and steady is the answer. Change is good. Disruption is not. Dealers are no strangers to [...]

Dealerships in the Mobility Age

2018-11-01T16:55:40-07:00By |

The technology for autonomous vehicles grows daily, and the race is on to see who will own this software. Manufacturers know the threat technology poses. Why else would GM have invested $500 million in Lyft? Or Toyota contract with Uber? The challenge to be first is difficult, especially when competing with Google and Apple. Will factories [...]

Exit Coach Radio

2018-10-11T17:30:45-07:00By |

Jonathan Michaels is experienced as an Attorney - and a writer - in the Automotive industry. He recently achieved a milestone as he wrote his 100th article for the Los Angeles Daily Journal! He recently made a special guest appearance on the Exit Coach Radio Podcast! It's a thought provoking conversation about technology in the automotive [...]

Chapter 11, Here We Come

2018-09-20T18:05:52-07:00By |

Published September 19, 2018, Los Angeles Daily Journal - There’s no shame in a bankruptcy filing. The ability to discharge accumulated debt is one of the fundamental underpinnings of America’s entrepreneurial system. While no one likes to lose out on repayment of a debt, the safety net provided by the U.S. Bankruptcy Code is what allows individuals [...]

Founder of MLG Publishes 100th Consecutive Article

2019-09-16T17:36:03-07:00By |

Costa Mesa, California (August 15, 2018) – MLG founder Jonathan Michaels has published his 100th consecutive monthly article in the prominent Los Angeles Daily Journal. His article notes that 2018 marks the 100th anniversary of the end of World War I, the passage of the 19th Amendment and the establishment of time zones in the U.S. [...]

All Things 100

2018-08-14T22:27:41-07:00By |

Published on August 14, 2018 in the Los Angeles Daily Journal - On the continuum of life, 100 years is not a terribly large amount of time. In 100 years, a glacier will move 50 meters, a redwood tree will amass its full height of 200 feet, and the big island of Hawaii will grow by seven [...]

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